Most B2B SaaS businesses find it challenging to reach their growth targets. As the industry becomes saturated, companies find it difficult to flourish and set standards for upcoming businesses. B2B SaaS companies’ primary challenges include establishing a unique position in the market, making more businesses embrace change (advanced solutions), and developing a robust customer base.
They also have issues with low marketing budgets, market uncertainty, and significant marketing changes, which hamper growth. Implementing proper techniques can help fuel growth and success.
1. Invest in SaaS SEO
Most B2B SaaS websites, especially in the initial stages of starting the business, have challenges driving consistent traffic and gaining quality leads from their sites. Luckily, investing in SaaS SEO can help change the situation. SEO is crucial for B2B SaaS websites because it can help them target each marketing funnel’s stage. Leveraging targeted SEO techniques improves your business’s ranking and visibility on SERPs, driving more organic traffic to your site from prospects.
When your B2B SaaS business appears at the top of search result pages, potential customers will view it as trustworthy and credible, increasing the possibility of them converting. When implemented correctly, SaaS SEO eliminates the need for paid ads, saving your business more money in the long term. If your competitors haven’t invested in SEO yet, developing and applying an effective SEO strategy can help give your company a competitive edge.
Additionally, SEO attracts more organic traffic even without paid advertising, improving your return on investment. Since SaaS SEO is complex, it requires professional expertise. Collaborating with SaaS SEO agencies can help your business develop an SEO strategy that can enable it to meet its growth targets while driving revenue growth.
2. Start blogging
Blogging is an excellent way to market your B2B SaaS company, especially in this digital era where users always seek information. It’s crucial for your business’s growth because it helps you build a brand name while presenting yourself as an industry leader. You can also leverage it as an educational tool on your site. Additionally, blogging is affordable. Publishing top-quality that catches your target audience’s attention is the best way to attract prospects and relevant leads.
Since B2B SaaS businesses have challenges driving traffic to their sites, creating unique content consistently can help attract your prospective customers’ and users’ attention. Starting a blog is also good for SEO.
3. Concentrate on customer acquisition
For your B2B SaaS company to see significant growth, it must constantly acquire new customers and retain them for as long as possible. To gain new customers, you must first know your target audience and how to sell to them. SaaS customer acquisition and retention can be challenging due to high costs, complexity, privacy concerns, and many options.
Before a prospect converts, they must be aware of your company. After the awareness stage, users must engage with your business by consuming your site content regularly, downloading your E-books, or subscribing to your newsletter. This informs them of the issue you solve, and they may start questioning if they require a solution.
Once they’re aware of their problem and need a solution, potential customers will weigh their options. They can visit your business’s pricing page, contact the sales department, request a quote, or sign up for a free account or trial to test your product. If satisfied with your options, they can convert into paying customers.
4. Create a solid pricing strategy
Your B2B SaaS pricing strategy could be the difference between your business succeeding or failing. It’s a delicate balancing factor. While charging too low will hurt your profit margin, pricing too high will scare prospects away. Effective product pricing should offer value to users (this will help attract new customers and retain the existing ones). It should also give your B2B SaaS business a competitive edge. Different factors impact pricing strategies, including company size, business goals, competitors, buyer persona, and value proposition.
Familiarizing yourself with various SaaS pricing strategies and their pros and cons, including competitor-based, penetration, cost-plus, and value-based pricing, can help you choose a suitable plan for your business. If you’re unsure of the strategy to pick, experiment with a few to see how they impact growth. This will help you make an informed choice.
5. Leverage product-led growth approach
Product-led growth is a compelling growth strategy your B2B SaaS business can leverage. This approach depends on your SaaS product for conversion rate, customer retention and acquisition, and expansion. This strategy supports a user’s daily tasks and enables clients to make their first purchase, upgrade their packages, and renew their subscriptions. It provides all a user’s needs, including feature FAQs, contract length, and pricing through the product.
When your B2B SaaS business makes its product the main expansion, user retention, and acquisition driver, it creates company-wide adjustment across sales, marketing, design, engineering, and customer success teams.
6. Establish a B2B SaaS community
Community building is all about establishing a loyal user base for your B2B SaaS business. Building a robust SaaS community can help your company with customer retention, increase user engagement, and gather timely feedback regarding your product from your customers.
You can also receive product development ideas and feature requests when collecting feedback. Through your SaaS community, your clients can never get stuck when testing new features because they can find help from other users. To build and grow a thriving B2B SaaS community:
- Address customer issues on time. If you delay, they might not ask other questions or return to your community
- Consider empathizing with your community members, especially when experiencing an issue. This will make them feel appreciated, increasing the likelihood of them engaging in your conversations
- Ensure your customer-facing teams, such as customer support and success, and sales, are encouraging customers to interact and engage in the community and educate them on the importance of it
- Talk about your product in the community to keep users informed and up-to-date about your product. Ensure any enhancements or new features developed in your product are promptly communicated to customers. You can publish a help article or create a Knowledge Base for your product features and link them in your release notes
B2B SaaS companies face many growth-hampering challenges, but implementing these growth strategies for 2023 can help your business meet its growth targets.