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AI statisticsUpdated 30 Oct 2026

By Aijaz Alam

How many people use AI at work?

40.5% of employed US adults aged 18 to 64 used generative AI for their job in the third quarter of 2026, according to the Real-Time Population Survey (Bick, Blandin and Deming) published on the St. Louis Fed's FRED. That is up from 33.3% in Q3 2024 but below 45.2% in Q2 2026, the highest wave so far. Narrower questions give lower shares: 25% in the Fed's SHED (Oct 2025).

  • 40.5%Employed US adults aged 18 to 64 using generative AI for their jobReal-Time Population Survey, Q3 2026
  • About 41%US workforce using generative AI for workFed FEDS Note, RPS data, Nov 2025
  • 38%Employed US adults using AI chatbots for tasks at workPew Research Center, Feb 2026
  • 25%US workers who used generative AI at work in the prior monthFed SHED, Oct 2025
  • 81%Of those users who agree it saves them timeFed SHED, Oct 2025

The numbers

The full breakdown

Share of US workers using AI for work, by survey

SurveyWho is countedPeriodUsing AI for work
Real-Time Population Survey (Bick, Blandin and Deming)Employed US adults 18 to 64 who use generative AI for their jobQ3 202640.5%
Federal Reserve FEDS Note (same survey)US workforce with work-related generative AI useNov 2025About 41%
Pew Research CenterEmployed US adults who use AI chatbots for tasks at workFeb 202638%
Federal Reserve SHEDUS workers who used generative AI at work in the prior monthOct 202525%
Real-Time Population Survey, daily useUS workforce using generative AI for work daily in the last weekNov 202512%

Each row is the publisher's own figure. The surveys ask different questions of different groups, so the rows are not a ranking. The Fed note's table gives 40.7% for any work use in November 2025.

Workers using generative AI for work, by industry (RPS, Nov 2025)

IndustryUsing generative AI for work
Information70%
Financial63%
Professional services62%
Real estate and rental and leasing58%
Wholesale trade48%
Accommodation and food services21%
All workersAbout 41%

Federal Reserve FEDS Note of 3 Apr 2026, citing the latest Real-Time Population Survey rates; the latest survey in the note is November 2025. Manufacturing had the fastest growth in the year, about 58% (14.5 points), but the note gives no level.

Workers using generative AI for work: highest and lowest occupations (Aug 2025 - May 2026)

OccupationUsing generative AI for work
Computer and information research scientists87.3%
Information security analysts85.4%
Network and computer systems administrators82.4%
Medical secretaries and administrative assistants16.8%
Licensed practical and licensed vocational nurses10.4%
Receptionists and information clerks7.6%
Animal caretakers5.3%

St. Louis Fed, On the Economy, 1 Sep 2026 (Bick, Blandin, Deming and Schumacher): nearly 14,000 workers across four quarterly Real-Time Population Survey waves. The authors expected medical secretaries to adopt at about 61% from their tasks; actual use is 16.8%.

US workers using generative AI at work and their views, by education and age (Oct 2025)

GroupUsed generative AI at work in prior monthEmployer encourages AIAI will improve my careerWorried AI will replace my job
High school degree or less10%8%12%17%
Some college or technical degree17%12%17%21%
Associate degree20%14%18%21%
Bachelor's degree34%27%25%23%
Graduate degree43%31%29%20%
Ages 18 to 2920%16%19%23%
Ages 30 to 4431%24%24%24%
Ages 45 to 5928%20%21%18%
Ages 60 and older13%11%12%14%
Workers with a disability19%15%18%24%
Workers without a disability25%19%20%20%
All workers25%19%20%20%

Federal Reserve, Economic Well-Being of US Households in 2025 (SHED fielded October 2025), Table 5. All columns are shares of all workers; the last three count users and non-users together.

Employed US adults using AI chatbots for work, by age (Feb 2026)

AgeUse AI chatbots for tasks at work
18 to 2941%
30 to 4943%
50 to 6429%
65 and older18%
All employed adults38%

Pew Research Center, 5,119 US adults, 17-23 Feb 2026; employed adults only.

What generative AI does for workers who use it

MeasureResultStudy
Users who agree generative AI saves them time81%Fed SHED, Oct 2025
Users who agree it enables new tasks55%Fed SHED, Oct 2025
Users who agree it improves the quality of their work52%Fed SHED, Oct 2025
All workers who agree it saves time, users or not44%Fed SHED, Oct 2025
Issues resolved per hour by support agents with an AI assistant+14%NBER w31161, 2020-2021 data
Same, novice and low-skilled agents+34%NBER w31161, 2020-2021 data

The SHED shares are what workers say. The NBER figures are measured output of 5,179 support agents at one software firm, most of them outside the US.

Over time

Employed US adults using generative AI for their job, every survey wave

Survey waveUsing generative AI for work
Q3 202433.3%
Q4 202431.0%
Q1 202532.7%
Q2 202535.1%
Q3 202537.4%
Q4 202540.6%
Q1 202642.8%
Q2 202645.2%
Q3 202640.5%

FRED series RPSGENAIUSAGESHAREWORK (Real-Time Population Survey, employed adults 18 to 64), rounded to one decimal, with FRED's quarter labels; last updated 20 Oct 2026. The St. Louis Fed post of 1 Sep 2026 gives 33% in August 2024 and 45% in May 2026, and the Fed FEDS Note gives 40.7% for November 2025. FRED and the survey's authors give no reason for the fall in Q3 2026.

Why sources differ

Same question, different answers

NumberWhenWho measuredWhy it differs
40.5%Q3 2026Real-Time Population SurveyAsks employed adults 18 to 64 whether they use generative AI for their job, any tool, any amount.
38%Feb 2026Pew Research CenterCounts AI chatbots only, among employed adults of all ages, including those 65 and older (18%).
25%Oct 2025Federal Reserve SHEDAsks all workers about use as part of their job in the prior month; workers 60 and older are included (13%).
12%Nov 2025Real-Time Population Survey, via Fed FEDS NoteDaily use in the last week, a much stricter test than any use.
+14%2020-2021NBER w31161A productivity gain at one firm's support team, not a share of workers using AI.

The surveys agree that a large minority of US workers use AI, but they put the share anywhere from one in four to just over four in ten. Three differences explain most of the gap.

The first is the question. The Real-Time Population Survey asks whether you use generative AI for your job at all. The Fed's SHED asks about use in the prior month as part of the job, and Pew asks only about AI chatbots for tasks at work. A tighter time window or a narrower tool gives a lower share.

The second is who is counted. The RPS covers employed adults aged 18 to 64. The SHED and Pew include older workers, who use AI much less (13% of SHED workers 60 and older, 18% of Pew's employed adults 65 and older).

The third is how often. Any use is not habit: in November 2025, about 12% of the workforce used generative AI for work daily in the last week, less than a third of all users.

The RPS is the only source with a regular series, so use it for the trend and the others to check the level.

What it means

How to use these numbers

About four in ten US workers now use generative AI in their job, up from one in three in the third quarter of 2024. That makes AI at work a common habit, but not yet the norm, and less common than use of any kind: the same survey found about 62% of adults used generative AI in May 2026.

Use depends far more on the job than on the person. Over 80% of computer research scientists and security analysts use it, against under 10% of receptionists and animal caretakers. Education follows the same line: 43% of workers with a graduate degree used it in the prior month in the SHED, against 10% of those with a high school degree or less.

For employers, the gap between users and non-users is the useful number. 81% of users say it saves them time, but only 19% of all workers say their employer encourages AI.

The share fell from 45.2% in Q2 2026 to 40.5% in Q3 2026. FRED and the survey's authors give no reason for the fall.

Method and sources

How it was measured

Method
Real-Time Population Survey
Bick, Blandin and Deming; nationally representative online survey of US adults 18 to 64, asked quarterly since August 2024; FRED series RPSGENAIUSAGESHAREWORK, waves labelled by quarter, last updated 20 Oct 2026
Federal Reserve FEDS Note
"Monitoring AI Adoption in the US Economy", Jeffrey S. Allen, 3 Apr 2026; RPS data to November 2025
Federal Reserve SHED
Survey of Household Economics and Decisionmaking, US adults, fielded October 2025; report of 13 May 2026, employment chapter and Table 5
Pew Research Center
American Trends Panel, 5,119 US adults, 17-23 Feb 2026; employed means working full or part time for pay
St. Louis Fed
On the Economy, "What Work Does Generative AI Do?", 1 Sep 2026; nearly 14,000 workers across four waves, Aug 2025 to May 2026
NBER w31161
Brynjolfsson, Li and Raymond; 5,179 customer support agents at one software firm, 2020-2021 data
Checked at source
23 Oct 2026 (repo stats); 31 Oct 2026, the FRED series, the Fed note, the SHED employment chapter, Pew's age chapter and the St. Louis Fed post
Last changed
30 Oct 2026
Data files
CSV · JSON (stable links)
Sources
Cite this page

APA

DigitalTreed. (2026). How many people use AI at work? https://digitaltreed.com/statistics/ai/ai-use-at-work

MLA

"How many people use AI at work?" DigitalTreed, 30 Oct 2026, https://digitaltreed.com/statistics/ai/ai-use-at-work.

HTML link

<a href="https://digitaltreed.com/statistics/ai/ai-use-at-work">How many people use AI at work?</a> (DigitalTreed, Q3 2026)

FAQ

More questions people ask

Which jobs use generative AI the most?

Computer and information research scientists (87.3%), information security analysts (85.4%) and network and computer systems administrators (82.4%), in survey waves from August 2025 to May 2026. Animal caretakers (5.3%) and receptionists (7.6%) use it least.

Are graduates more likely to use AI at work?

Yes. In the Fed's October 2025 SHED, 43% of workers with a graduate degree had used generative AI at work in the prior month, against 10% of workers with a high school degree or less.

How many workers use AI every day?

About 12% of the US workforce used generative AI for work daily in the last week of the November 2025 survey, less than a third of the 40.7% who used it at all.

Does AI make workers more productive?

In one study of 5,179 support agents, an AI assistant raised issues resolved per hour by 14% on average and by 34% for novice and low-skilled agents. Among SHED users, 81% agree it saves them time.

What is wrong?

Step 1 of 2. Pick the closest reason.

Reason

Every number on this page was checked at its original source (Bick, Blandin and Deming, via the Federal Reserve Bank of St. Louis (FRED), Board of Governors of the Federal Reserve System, Pew Research Center, National Bureau of Economic Research). Free to cite with a link to this page.