Telehealth, AI in medicine and how patients find care, from the CDC, the AMA and other primary sources.
of office-based US physicians used telemedicine in 2024, down from 86.5% in 2021
| Group | Use telemedicine (2024) |
|---|---|
| Solo | 70.6% |
| 2 to 10 physicians | 78.7% |
| 11 or more | 89.6% |
| All physicians | 80% |
Source: CDC National Center for Health Statistics, NCHS Health E-Stat 120, National Electronic Health Records Survey, 2024
of office-based US physicians used telemedicine in 2024, down from 86.5% in 2021
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| Group | Use telemedicine (2024) |
|---|---|
| Solo | 70.6% |
| 2 to 10 physicians | 78.7% |
| 11 or more | 89.6% |
| All physicians | 80% |
Same data, any style
| Group | 2021 | 2024 |
|---|---|---|
| Primary care | 91.4% | 86.2% |
| Medical | 87.2% | 83.2% |
| Surgical | 74.8% | 60.1% |
| Group | Physicians |
|---|---|
| Research summaries | 39% |
| Discharge notes, care plans | 30% |
| Billing codes, charts | 28% |
| Chart summaries | 28% |
| Portal message drafts | 19% |
| Translation | 18% |
| Assistive diagnosis | 17% |
| Group | Offered and accessed | Offered online access |
|---|---|---|
| 2014 | 25% | 42% |
| 2017 | 27% | 52% |
| 2018 | 30% | 51% |
| 2019 | 37% | 58% |
| 2020 | 38% | 59% |
| 2022 | 57% | 73% |
| 2024 | 65% | 77% |
Every stat
Each card links to its own page with the source, a ready citation and the data.
of office-based US physicians used telemedicine in 2024, down from 86.5% in 2021
Sample: National Electronic Health Records Survey: weighted estimates of 1,460 office-based physicians in 2024 (1,875 in 2021); response rate 47.4% in 2024.
of US solo-practice physicians used telemedicine in 2024, against 89.6% of physicians in practices with 11 or more physicians
Sample: NEHRS 2024, office-based physicians in solo practice.
of US physicians in practices with 11 or more doctors used telemedicine in 2024, down from 96.8% in 2021
Sample: NEHRS 2024, office-based physicians in practices with 11 or more physicians.
of US office-based physicians outside metro areas used telemedicine in 2024, down from 83.3% in 2021
Sample: NEHRS 2024, physicians in non-metropolitan areas.
of US physicians said they use at least one AI tool in their practice in early 2026
Sample: AMA 2026 Physician Survey on Augmented Intelligence: 1,692 US physicians, fielded 15 Jan to 2 Feb 2026; this question n = 1,342.
of US physicians reported awareness or use of AI in their practice in 2026, AMA's headline figure
Sample: AMA survey of 1,692 physicians; n = 1,342 for this question.
of US physicians use AI to summarize medical research and standards of care, the top use in 2026
Sample: AMA 2026 Physician Survey on Augmented Intelligence, 1,692 physicians.
of US physicians use AI to draft replies to patient portal messages
Sample: AMA 2026 Physician Survey on Augmented Intelligence, 1,692 physicians.
of US adults were offered and used their online medical record or patient portal in 2024, up from 25% in 2014
Sample: HINTS 7: 7,278 US adults, paper and web survey, March to September 2024, response rate 27.31%, weighted.
of US portal users accessed their online medical records through an app in 2024, up from 38% in 2020
Sample: HINTS 7 (2024), individuals who accessed online medical records.
of US non-federal acute care hospitals used predictive AI built into their electronic health record in 2024, up from 66%
Sample: AHA IT Supplement 2024, non-federal acute care hospitals; n = 2,080 informative responses; response rate 51%.
of small US hospitals (under 100 beds) used predictive AI in their EHR in 2024, against 96% of large hospitals
Sample: AHA IT Supplement 2024, small hospitals n = 951.
of US health care and social assistance employer businesses used AI in the last two weeks, winter 2025-26, against 17.9% of all firms
Sample: BTOS AI supplement, pooled waves 17 Nov 2025 to 8 Feb 2026, US employer businesses in NAICS 62.
Reconciled
The different numbers you see quoted are often all real: they come from different panels, years and questions. Here they are side by side.
| Number | When | Who measured | Why it differs |
|---|---|---|---|
| 72% | Jan to Feb 2026 | AMA physician survey | Named at least one AI use case in their practice |
| 81% | Jan to Feb 2026 | AMA physician survey (headline) | Adds 9% who were unsure which AI tools their practice offers |
| 38% | 2023 | AMA physician survey | Earlier wave without the 'unsure' option; AMA warns waves are not strictly comparable |
| 71% | 2024 | ASTP/ONC from AHA IT Supplement | Hospitals, not doctors: predictive AI built into the EHR |
Stat check
Famous stats with no real source, or quoted wrong, and where they came from.
86% of doctors use telehealth
The 2021 NCHS figure (86.5%). The same survey found 80.0% in 2024, published June 2026. Where it came from
Quote this instead: 80.0%81% of doctors use AI
AMA's 2026 headline is 'awareness or use'. It adds 9% of physicians who were unsure which AI tools their practice offers to the 72% who named at least one AI use. Where it came from
Quote this instead: 72%Every number on this page was checked at its original source. Free to cite with a link to the stat page.
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