Official dataAll sizesUSA
One in four
US workers used generative AI at work in the prior month (Fed survey, Oct 2025)
Sample: Survey of Household Economics and Decisionmaking (SHED), US adults, fielded October 2025.
In plain words
What this number really says
38% of employed US adults say they use AI chatbots for tasks at work (Feb 2026) (Feb 2026).
38%
the latest figure (Feb 2026)
Survey
type of source
Why you can trust it. Pew Research Center: survey, sampled survey with a published method. 5,119 US adults, 17-23 Feb 2026; employed = full or part time for pay.
Key facts
- Period Feb 2026
- Region USA
- Company size All sizes
- Next data Irregular
Source: Pew Research Center, Feb 2026
Compare
How 38% compares
Where does your business stand?
Compare yourself with the published data for firms your size.
24.3%
of US firms with 1 to 4 employees used AI in a business function in the last two weeks, close to the 24.6% national rate (small firms, USA). All firms: 24.6%.
Most firms your size have not started either, so an early start is still an edge.
US Census Bureau, Business Trends and Outlook Survey, Oct 2026
Method and use
How it was measured, and how to use it
How it was measured
- Publisher
- Pew Research Center
- Source type
- Survey: Sampled survey with a published method
- What it measures
- 38% of employed US adults say they use AI chatbots for tasks at work (Feb 2026)
- Data period
- Feb 2026 (ends 23 Feb 2026)
- Published by the source
- 17 Jun 2026
- Who is counted
- 5,119 US adults, 17-23 Feb 2026; employed = full or part time for pay.
- In the source's words
38% of employed adults report using chatbots for tasks at work.
- Checked at source
- 23 Oct 2026: Read on pewresearch.org, 2026-10-23.
- Reuse
- Free to quote with credit. American Trends Panel, a probability panel of US adults.
- Next expected update
- Irregular (Pew Research Center, irregular)
- Original page
- www.pewresearch.org: Pew Research Center
- Data files
- CSV · JSON (stable links)
Full change log
No changes recorded yet. First checked at the source on 23 Oct 2026.
Cite this number
APA
Pew Research Center. (2026). 38% of employed US adults say they use AI chatbots for tasks at work (Feb 2026). Via digitaltreed, https://digitaltreed.com/statistics/ai/us-workers-use-chatbots-for-work
MLA
"38% of employed US adults say they use AI chatbots for tasks at work (Feb 2026)." Pew Research Center, Feb 2026. digitaltreed, https://digitaltreed.com/statistics/ai/us-workers-use-chatbots-for-work.
HTML link
<a href="https://digitaltreed.com/statistics/ai/us-workers-use-chatbots-for-work">38% of employed US adults say they use AI chatbots for tasks at work (Feb 2026)</a> (Pew Research Center, Feb 2026)
Embed the chart
This stat has no chart to embed yet. Link to this page instead: https://digitaltreed.com/statistics/ai/us-workers-use-chatbots-for-work
FAQ
Questions about this number
What is the latest figure for work (USA)?
38% of employed US adults say they use AI chatbots for tasks at work (Feb 2026), for Feb 2026, according to Pew Research Center. We checked it at the source on 23 Oct 2026.
Put this number to work
We help small and mid-size firms turn data like this into useful content, answers for customers and visibility in AI search.
Every number on this page was checked at its original source. Free to cite with a link to this page.