of legal clients prefer fixed or flat fees over hourly billing
28%of US consumers who asked AI a legal question were told to contact a lawyer
28% of US consumers who asked AI a legal question were told to contact a lawyer (2025 report, Clio (Themis Solutions Inc.), Legal Trends Report and Legal Trends for Solo, Small and Mid-Sized Law Firms)
In plain words
What this number really says
28% of US consumers who asked AI a legal question were told to contact a lawyer (2025 report).
the latest figure (2025 report)
type of source
Why you can trust it. Clio (Themis Solutions Inc.), Legal Trends Report and Legal Trends for Solo, Small and Mid-Sized Law Firms: vendor data, a company measuring its own customers or panel.
Key facts
- Period 2025 report
- Region USA
- Company size All sizes
- Next data Yearly
Source: Clio (Themis Solutions Inc.), Legal Trends Report and Legal Trends for Solo, Small and Mid-Sized Law Firms, 2025 report
Method and use
How it was measured, and how to use it
How it was measured
- Publisher
- Clio (Themis Solutions Inc.), Legal Trends Report and Legal Trends for Solo, Small and Mid-Sized Law Firms
- Source type
- Vendor data: A company measuring its own customers or panel
- What it measures
- 28% of US consumers who asked AI a legal question were told to contact a lawyer
- Data period
- 2025 report
- Published by the source
- 16 Oct 2025
- In the source's words
Of those who used AI, 28% were directed to contact a lawyer, creating a direct bridge between consumer AI use and professional services
- Checked at source
- 23 Oct 2026: Read on clio.com press release for the 2025 Legal Trends Report (16 Oct 2025). The same release says 'More than half of consumers have used or would consider using AI to answer a legal question' without an exact figure.
- Reuse
- Copyright Clio; short quotes with attribution. Vendor research from a legal software company that sells AI tools. Cite as Clio and link the report.
- Next expected update
- Yearly (Clio (Themis Solutions Inc.), yearly (full report usually in October; solo/small and mid-sized editions in spring))
- Original page
- www.clio.com: Legal Trends Report and Legal Trends for Solo, Small and Mid-Sized Law Firms
- Data files
- CSV · JSON (stable links)
Full change log
No changes recorded yet. First checked at the source on 23 Oct 2026.
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FAQ
Questions about this number
What is the latest figure for clients (USA)?
28% of US consumers who asked AI a legal question were told to contact a lawyer, for 2025 report, according to Clio (Themis Solutions Inc.), Legal Trends Report and Legal Trends for Solo, Small and Mid-Sized Law Firms. We checked it at the source on 23 Oct 2026.
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