27.91%About 3 in 10of EU enterprises that buy cloud services use cloud CRM software; 30.12% use cloud ERP and 58.16% cloud accounting

Publisher

Eurostat, ICT usage and e-commerce in enterprises

Source type

Official data: Government statistics office or regulator

What it measures

27.91% of EU enterprises that buy cloud services use cloud CRM software; 30.12% use cloud ERP and 58.16% cloud accounting

Data period

2025 (ends 31 Dec 2025)

Published by the source

31 Jan 2026

Who is counted

157,000 of 1.53 million EU enterprises with 10+ employees or self-employed persons surveyed in 2025.

In the source's words

for finances/accounting (58.16%), for planning their processes and resources (enterprise resource planning - ERP) (30.12%) and for managing information about their customers (customer relationship management – CRM) (27.91%).

Checked at source

23 Oct 2026: Read on Eurostat Statistics Explained, cloud computing article (data extracted January 2026; exact day not shown, so publish date set to 31 Jan 2026). Base: enterprises using paid cloud services. New stat.

Reuse

CC BY 4.0 (Eurostat reuse policy). Free to reuse with credit to Eurostat. Article says: planned update December 2026.

Next expected update

31 Dec 2027 (Eurostat, yearly)

Original page

ec.europa.eu: ICT usage and e-commerce in enterprises

Data files

CSV · JSON (stable links)

No changes recorded yet. First checked at the source on 23 Oct 2026.

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HTML link

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