11%About 1 in 10of US trades contractors place high or complete trust in the AI tools they use; 58% report little or no trust
11% of US trades contractors place high or complete trust in the AI tools they use; 58% report little or no trust (May-Jun 2026, ServiceTitan, ServiceTitan trades research (State of AI in the Trades, residential and commercial reports))
Margin of error: plus or minus 3.7 points (total sample)
Vendor dataChecked at source, 23 Oct 2026All sizesUSAHome services marketing · AI adoption
11% of US trades contractors place high or complete trust in the AI tools they use; 58% report little or no trust (May-Jun 2026).
11%
the latest figure (May-Jun 2026)
Vendor data
type of source
Why you can trust it. ServiceTitan, ServiceTitan trades research (State of AI in the Trades, residential and commercial reports): vendor data, a company measuring its own customers or panel. 1,017 verified US residential and commercial trades contractors (HVAC, plumbing, electrical, roofing and more), fielded 26 May to 15 Jun 2026; margin of error plus or minus 3.7 points
ServiceTitan, ServiceTitan trades research (State of AI in the Trades, residential and commercial reports)
Source type
Vendor data: A company measuring its own customers or panel
What it measures
11% of US trades contractors place high or complete trust in the AI tools they use; 58% report little or no trust
Data period
May-Jun 2026 (ends 15 Jun 2026)
Published by the source
29 Sep 2026
Who is counted
1,017 verified US residential and commercial trades contractors (HVAC, plumbing, electrical, roofing and more), fielded 26 May to 15 Jun 2026; margin of error plus or minus 3.7 points
Margin of error
plus or minus 3.7 points (total sample)
In the source's words
only 11% of contractors place high or complete trust in the AI tools they use, while 58% report little or no trust.
Checked at source
23 Oct 2026: Read on servicetitan.com press release of 29 Sep 2026 ('The Update: 2026 State of AI in the Trades'). Vendor survey run by Thrive Analytics for ServiceTitan.
Reuse
Copyright ServiceTitan; short quotes with attribution. Surveys run by Thrive Analytics for ServiceTitan, a field-service software vendor that sells AI tools.
Next expected update
Several reports a year (ServiceTitan, several reports a year)
No changes recorded yet. First checked at the source on 23 Oct 2026.
Cite this number
APA
ServiceTitan. (2026). 11% of US trades contractors place high or complete trust in the AI tools they use; 58% report little or no trust. Via digitaltreed, https://digitaltreed.com/statistics/home-services-marketing/contractors-ai-high-trust
MLA
"11% of US trades contractors place high or complete trust in the AI tools they use; 58% report little or no trust." ServiceTitan, ServiceTitan trades research (State of AI in the Trades, residential and commercial reports), May-Jun 2026. digitaltreed, https://digitaltreed.com/statistics/home-services-marketing/contractors-ai-high-trust.
HTML link
<a href="https://digitaltreed.com/statistics/home-services-marketing/contractors-ai-high-trust">11% of US trades contractors place high or complete trust in the AI tools they use; 58% report little or no trust</a> (ServiceTitan, May-Jun 2026)
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FAQ
Questions about this number
What is the latest figure for AI adoption (USA)?
11% of US trades contractors place high or complete trust in the AI tools they use; 58% report little or no trust, for May-Jun 2026, according to ServiceTitan, ServiceTitan trades research (State of AI in the Trades, residential and commercial reports). We checked it at the source on 23 Oct 2026.
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