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Vendor dataUpdated 23 Oct 2026

36%of SaaS licenses go unused on average, measured against recommended use levels (vendor data)

36% of SaaS licenses go unused on average, measured against recommended use levels (vendor data) (2025, Zylo, SaaS Management Index)

Vendor dataChecked at source, 23 Oct 2026All sizesGlobalSaaS · Spend
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In plain words

What this number really says

36% of SaaS licenses go unused on average, measured against recommended use levels (vendor data) (2025).

36%

the latest figure (2025)

Vendor data

type of source

Why you can trust it. Zylo, SaaS Management Index: vendor data, a company measuring its own customers or panel. Zylo customer data: 40 million SaaS licenses and $75 billion in spend under management; survey of 218 IT leaders for the cost questions.

Key facts

  • Period 2025
  • Region Global
  • Company size All sizes
  • Next data 31 Jan 2027

Source: Zylo, SaaS Management Index, 2025

Method and use

How it was measured, and how to use it

How it was measured
Publisher
Zylo, SaaS Management Index
Source type
Vendor data: A company measuring its own customers or panel
What it measures
36% of SaaS licenses go unused on average, measured against recommended use levels (vendor data)
Data period
2025 (ends 31 Dec 2025)
Published by the source
29 Jan 2026
Who is counted
Zylo customer data: 40 million SaaS licenses and $75 billion in spend under management; survey of 218 IT leaders for the cost questions.
In the source's words
Measured against industry-recommended utilization levels, organizations leave an average of 36% of their SaaS licenses unused
Checked at source
23 Oct 2026: Read on zylo.com news release, 29 Jan 2026. Vendor data from Zylo customers.
Reuse
Cite with attribution. Built from Zylo customers' SaaS licenses and spend; not a random sample of companies.
Next expected update
31 Jan 2027 (Zylo, yearly, January)
Original page
zylo.com: SaaS Management Index
Data files
CSV · JSON (stable links)
Full change log

No changes recorded yet. First checked at the source on 23 Oct 2026.

Cite this number

APA

Zylo. (2026). 36% of SaaS licenses go unused on average, measured against recommended use levels (vendor data). Via digitaltreed, https://digitaltreed.com/statistics/saas/saas-licenses-unused

MLA

"36% of SaaS licenses go unused on average, measured against recommended use levels (vendor data)." Zylo, SaaS Management Index, 2025. digitaltreed, https://digitaltreed.com/statistics/saas/saas-licenses-unused.

HTML link

<a href="https://digitaltreed.com/statistics/saas/saas-licenses-unused">36% of SaaS licenses go unused on average, measured against recommended use levels (vendor data)</a> (Zylo, 2025)
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This stat has no chart to embed yet. Link to this page instead: https://digitaltreed.com/statistics/saas/saas-licenses-unused

FAQ

Questions about this number

What is the latest figure for spend (Global)?

36% of SaaS licenses go unused on average, measured against recommended use levels (vendor data), for 2025, according to Zylo, SaaS Management Index. We checked it at the source on 23 Oct 2026.

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Every number on this page was checked at its original source. Free to cite with a link to this page.