36% of SaaS licenses go unused on average, measured against recommended use levels (vendor data) (2025).
36%
the latest figure (2025)
Vendor data
type of source
Why you can trust it. Zylo, SaaS Management Index: vendor data, a company measuring its own customers or panel. Zylo customer data: 40 million SaaS licenses and $75 billion in spend under management; survey of 218 IT leaders for the cost questions.
No changes recorded yet. First checked at the source on 23 Oct 2026.
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APA
Zylo. (2026). 36% of SaaS licenses go unused on average, measured against recommended use levels (vendor data). Via digitaltreed, https://digitaltreed.com/statistics/saas/saas-licenses-unused
MLA
"36% of SaaS licenses go unused on average, measured against recommended use levels (vendor data)." Zylo, SaaS Management Index, 2025. digitaltreed, https://digitaltreed.com/statistics/saas/saas-licenses-unused.
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FAQ
Questions about this number
What is the latest figure for spend (Global)?
36% of SaaS licenses go unused on average, measured against recommended use levels (vendor data), for 2025, according to Zylo, SaaS Management Index. We checked it at the source on 23 Oct 2026.
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Vendor dataAll sizesGlobal
$9,455
median SaaS spend per employee in Zylo's 2026 SaaS Management Index, based on its customers' 2025 data (vendor)
Sample: Zylo customer data: 40 million SaaS licenses and $75 billion in spend under management; survey of 218 IT leaders for the cost questions.